VroomVroomVroom Customer Reviews

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We do care about what our customers say about us and we are really pleased to hear a lot of positive reviews. Knowing that our valued customers were happy using VroomVroomVroom inspire us to continue providing the best car hire booking experience. Here are a few examples of VroomVroomVroom reviews posted across the web. 

John (on Facebook)

I booked a car rental at an excellent price but the only thing was it was to pick up and drop off at quite a distance from my house. I chatted with Riz on line and she changed the pick up and drop off location to an Enterprise location only 2 minutes from my house. I kept the same dates , vehicle, and price. Vroomvroomvroom is great.

Jess (on Product Review)

Prices are a lot cheaper than when looking at the provider's prices on their websites. Also, I asked questions about my booking through the 'Let's talk' app and I found the person I was messaging, Rizza, was really helpful and clearly answered my questions. This was really helpful, especially as I didn't want to have to jump on the phone whilst at work to get an answer. Customer service is of really high standard. Thank you Rizza!

Joe (on TrustPilot)

Today I was served by both Patrick & Vicki. Their respond & service were swift. With these, any enquires or mistakes made on our booking, there is someone there to assist. Good. Thank you & keep up the good work.

VroomVroomVroom reviewed by top businesses and bloggers

VroomVroomVroom has been recommended by trusted businesses and popular bloggers around the world. Here is what they are saying about Vroom:

Lindsay, Frugal Frolicker

VroomVroomVroom has the best car hire deals across Australia. Much like Kayak and Skyscanner aggregate cheap flights, this site aggregates cheap rental cars in Australia.

Natalie Deduck & Robson Cadore, Love & Road

Another popular way to travel around Australia, is renting/buying a car or van locally and circle around the country. Obviously, renting a car makes sense for a short period of time. VroomVroomVroom is a great site to compare the most competitive rental car prices from all the major suppliers in Australia!

Drew, Hungry Partier

We decided to rent a car, and we found the best deal on a company called VroomVroomVroom.  Their service is easy to use, and they offer the best rental car rates in thousands of U.S. cities. I highly recommend using them if you need to find any car rental!

If you would like to give us your feedback, please feel free to leave a review here

Customer Reviews
Rating: 4.9 / 5 based on 40005 reviews
  • How was your booking experience?
    Reviewer: Ahulo O.
    Date: 28 Feb 2020
    Feedback: Pretty easy and straight forward, esp the insurance bit.thanks
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Brett D. H.
    Date: 27 Feb 2020
    Feedback: Superior to other comparison / booking sites.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Mark M.
    Date: 27 Feb 2020
    Feedback: EASY
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Sean C.
    Date: 26 Feb 2020
    Feedback: Easy and enjoyable
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Simon L.
    Date: 26 Feb 2020
    Feedback: Brilliant
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Kevin F.
    Date: 25 Feb 2020
    Feedback: Good Experience nice and easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Anonymous
    Date: 25 Feb 2020
    Feedback: I have always found Vroom to be excellent and used you often but the one way drop off fee for Hertz and other car companies between two major cities Sydney and Melbourne is over the top. I will use Vroom again but not one way.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Brendan O.
    Date: 24 Feb 2020
    Feedback: Nice and quick!!
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Peter M.
    Date: 24 Feb 2020
    Feedback: I expected to be asked my driver license details and debit card details. Allgood , pick up 3rd March
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Daniel B.
    Date: 23 Feb 2020
    Feedback: It says for extras (such as child seats) "contact us" but when I click it - it only comes up with a description rather than a form to request or contact you to add child restraints. A little pointless if you ask me.
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Jason L. C.
    Date: 22 Feb 2020
    Feedback: Very easy online car hire
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Karen P.
    Date: 21 Feb 2020
    Feedback: Very easy process and love the insurance policy option you can pay upfront so you don’t get overcharged at the car rental counter
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Anthony V.
    Date: 20 Feb 2020
    Feedback: Very good service
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Steve L.
    Date: 20 Feb 2020
    Feedback: At this stage, it appears to be a smooth booking.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Nicholas U.
    Date: 19 Feb 2020
    Feedback: Make it cheaper!!
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Handoyo S.
    Date: 19 Feb 2020
    Feedback: Great booking experience
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Sakina S.
    Date: 18 Feb 2020
    Feedback: Vroom Vroom is seriously the best car rental booking website.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Cathy M.
    Date: 17 Feb 2020
    Feedback: Great service
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Sin H G.
    Date: 16 Feb 2020
    Feedback: no mention on the security deposit.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Neil P.
    Date: 15 Feb 2020
    Feedback: Very easy to use and compare
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Maryon W.
    Date: 15 Feb 2020
    Feedback: So far so good.
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Cristiane D.
    Date: 13 Feb 2020
    Feedback: I miss more detailed information about insurance
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Jade L.
    Date: 12 Feb 2020
    Feedback: I booked a car a month early as it said it would be cheaper. I checked the prices a few days before my flight
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Som M.
    Date: 12 Feb 2020
    Feedback: FYI the fee for a child seat was different on the checkbox to what was actually charged ($30 vs ~$45). Otherwise all good - thanks!
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Jason S.
    Date: 12 Feb 2020
    Feedback: easy access
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Brett B.
    Date: 11 Feb 2020
    Feedback: Quick and easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Jennie T.
    Date: 09 Feb 2020
    Feedback: As always very good and efficient.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Daniel H.
    Date: 08 Feb 2020
    Feedback: The lady that booked me in was amazing! Very good at her job, quick , easy, very professional, happy and cheerful. Not happy with the car though, normally when I book a rental you get a bigger, better car than expected not smaller, I can't fit my child seats in this one, so basically it was a pointless exercise, not a happy customer experience unfortunately.
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Nicolle K.
    Date: 08 Feb 2020
    Feedback: Very easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Nick H.
    Date: 07 Feb 2020
    Feedback: So Quick, So Easy, So Cheap.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Andrew T.
    Date: 07 Feb 2020
    Feedback: All good thanks.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Michele M.
    Date: 04 Feb 2020
    Feedback: always easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Elizabeth M.
    Date: 04 Feb 2020
    Feedback: I did not receive booking confirmation email
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Shane S.
    Date: 03 Feb 2020
    Feedback: Nice and easy, great value
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Jodie R.
    Date: 03 Feb 2020
    Feedback: Very easy, thank you!
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Adam Z.
    Date: 02 Feb 2020
    Feedback: Quick easy and way cheaper
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Fiona M.
    Date: 02 Feb 2020
    Feedback: Easy booking system
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Peter D.
    Date: 01 Feb 2020
    Feedback: We particularly want the hybrid car mentioned in the booking car type. Thank you
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Timothy M.
    Date: 01 Feb 2020
    Feedback: It was an easy process to book our car, just following the instructions.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Glenn H.
    Date: 31 Jan 2020
    Feedback: I am not receiving email confirmation
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Amy T.
    Date: 31 Jan 2020
    Feedback: Easy!
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Trevor R.
    Date: 31 Jan 2020
    Feedback: very easy to book on your site.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Brett Q.
    Date: 30 Jan 2020
    Feedback: Car rental made quick
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Peter N.
    Date: 30 Jan 2020
    Feedback: I always have a good booking experience with VroomVroomVroom, which is why I keep coming back. Very easy to get what you want, when you want it.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Jaclyn B.
    Date: 30 Jan 2020
    Feedback: It's very annoying when you aren't able to call and speak with anyone - I've been trying for days and no-one is answering any of the reservation lines!!
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Sabine B.
    Date: 28 Jan 2020
    Feedback: Easy to browse through cars and information; plus user-friendly interface
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Laura M.
    Date: 27 Jan 2020
    Feedback: great, but the confirmation states credit card at pickup, when the t c's state you can use a debit card. I am following the t c's not the confirmation.
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Terence W.
    Date: 27 Jan 2020
    Feedback: Easy to date let’s hope for a price drop :)
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Oscar M.
    Date: 26 Jan 2020
    Feedback: I think should be better to show in the form to fill to rent a car the values of different amounts of deposits at the counter when you go to pickup a car. Is hard to click ok to rent without knowing exactly what you expect to pay in full.
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Kevin H.
    Date: 25 Jan 2020
    Feedback: Quick, easy to use website. :)
    Rating: 5/5 happy